Frostbite Ice Cream Parlour
Business Operations Management
Project Description: Managed the daily operations and behind-the-scenes admin of the Frostbite ice cream parlour for 4+ years
Project Deliverables:
Marketing: Running the social media platforms, sponsorship presence at events, promotions/sales.
Inventory: tracking, purchasing, and coordination with suppliers
POS: Implementing a new POS and payment collection system.
HR: Recruiting, interviewing, payroll, and weekly scheduling of the staff
Maintenance: Equipment inspection, repairs, replacements
Finance & misc admin: Budgeting & balance sheets, permits, food safe certifications, employee contracts etc.