Frostbite Ice Cream Parlour

Business Operations Management

Project Description: Managed the daily operations and behind-the-scenes admin of the Frostbite ice cream parlour for 4+ years

Project Deliverables:

  • Marketing: Running the social media platforms, sponsorship presence at events, promotions/sales.

  • Inventory: tracking, purchasing, and coordination with suppliers

  • POS: Implementing a new POS and payment collection system.

  • HR: Recruiting, interviewing, payroll, and weekly scheduling of the staff

  • Maintenance: Equipment inspection, repairs, replacements

  • Finance & misc admin: Budgeting & balance sheets, permits, food safe certifications, employee contracts etc.

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